Gaming should always be fun. At 7 bet, we give every player in the Philippines the tools and information they need to stay in control and enjoy the experience safely.
Every player in the Philippines deserves a safe and enjoyable experience. Here are the practical tools available to you.
You can set a daily, weekly, or monthly deposit limit on your account to make sure your spending stays within a budget you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased without a cooling-off period. This gives you a reliable safety net so that a single session never goes further than you planned. Contact [email protected] to request a limit adjustment at any time. Keeping your deposits predictable is one of the simplest and most effective ways to enjoy gaming without financial stress.
Losing track of time is easy when you are enjoying a game, so we encourage all players to use session time reminders to stay aware of how long they have been playing. You can set a reminder that alerts you after a chosen period, giving you a natural pause point to step back and decide whether to continue. Regular breaks help you stay sharp, make better decisions, and keep gaming in its proper place as entertainment. If you find yourself consistently dismissing reminders and playing longer than intended, that is a signal worth paying attention to. Reach out to our support team if you need help adjusting your habits.
If you feel you need a short break from gaming, you can request a cooling-off period that temporarily suspends your account for a set number of days. During this time, you will not be able to log in, place bets, or make deposits, giving you the space to reset without permanently closing your account. Cooling-off periods are available in durations ranging from 24 hours to several weeks, depending on what you need. This tool is especially useful after a losing streak or during a period of personal stress when gaming might feel more compulsive than recreational. Simply contact [email protected] to activate a cooling-off period on your account.
For players who feel they need a longer or more permanent break, self-exclusion is available as a stronger measure that closes your account for an extended period. Once self-exclusion is activated, your account will be suspended and you will not be able to register a new account during the exclusion period. We take self-exclusion requests seriously and process them promptly to make sure the restriction is in place as quickly as possible. If you are concerned about your gaming behaviour or that of someone close to you, self-exclusion is a responsible and courageous step to take. Contact [email protected] to begin the self-exclusion process.
Your account dashboard gives you access to a full history of your betting activity, including deposits, withdrawals, wagers placed, and session durations. Reviewing your activity regularly is one of the best habits a player can develop, as it gives you an honest picture of how much time and money you are spending on the platform. If you notice patterns that concern you — such as increasing session lengths or chasing losses — your activity history is the first place to look for evidence. Transparency about your own behaviour is a key part of responsible gaming. If you need help interpreting your activity data, our support team is available at [email protected].
Our customer support team is available to help with any responsible gaming concern, whether you want to set a limit, request a break, or simply talk through a worry about your gaming habits. We treat all responsible gaming requests with care, confidentiality, and without judgement. If you feel that gaming has become a problem that goes beyond what our platform tools can address, we strongly encourage you to seek support from a professional counselling service or helpline in the Philippines. You are never alone in dealing with these challenges, and reaching out is always the right move. Email us at [email protected] and we will respond as quickly as we can.
Recognising the early signs of problem gambling is important for every player. Here are some honest questions to ask yourself.
Problem gambling can develop gradually, and many players do not realise there is an issue until it has already affected their finances, relationships, or mental health. One of the clearest warning signs is chasing losses — continuing to play in an attempt to win back money you have already lost, rather than accepting the outcome and stopping. Another sign is spending more money or time on gaming than you originally planned, or feeling irritable and restless when you are not able to play. If gaming is starting to feel like an obligation rather than a choice, or if you are hiding your gaming activity from family and friends, these are serious signals that deserve attention.
Other signs include borrowing money to fund gaming, neglecting work, school, or personal responsibilities because of time spent playing, and feeling anxious or depressed when you think about your gaming habits. It is also worth noting that problem gambling is not defined by how much money you spend — someone who bets small amounts but feels unable to stop is just as much at risk as a high-stakes player. If any of these descriptions feel familiar, please use the tools available on your account or contact [email protected] for guidance. Seeking help early makes a significant difference, and there is no shame in asking for support.
Problem gambling does not only affect the person playing — it can have a serious impact on family members, partners, and close friends as well. If someone you care about seems preoccupied with gaming, is secretive about their online activity, or is experiencing financial difficulties that they cannot explain, it may be worth having an open and non-judgmental conversation with them. Approaching the topic with empathy rather than criticism makes it much more likely that they will be willing to listen and consider getting help. You do not need to have all the answers — simply expressing concern and letting them know you are there for them can be a powerful first step.
If the person is a registered player on the platform and you believe they are at serious risk, you can contact [email protected] to raise a concern — our team will handle the matter with sensitivity and in line with our responsible gaming obligations. For broader support and professional counselling resources available in the Philippines, we encourage you to seek out local mental health and addiction support services. Remember that recovery from problem gambling is absolutely possible with the right support, and the sooner help is sought, the better the outcomes tend to be. You can also visit our FAQ page for more information on the steps available to you.
Quick answers to what Filipino players most often ask about staying safe on the platform.
Yes — you must be at least 21 years old to register and play on 7 bet, in line with Philippine gaming regulations. We verify the age of all players during the registration and identity verification process, and any account found to belong to an underage player will be closed immediately. If you are aware of a minor attempting to access the platform, please contact us at [email protected] so we can investigate and take appropriate action. Protecting young people from gambling harm is one of our most important responsibilities as a platform operating in the Philippines.
To set a deposit limit, contact our support team at [email protected] with your account details and the limit amount and period you would like to apply. Limits can be set on a daily, weekly, or monthly basis and take effect as soon as they are confirmed. If you later wish to reduce your limit, the change is applied immediately. If you wish to increase a limit, a cooling-off period applies before the higher limit becomes active — this is a deliberate safeguard to prevent impulsive decisions. Our team is happy to walk you through the process if you have any questions.
Self-exclusion is designed to be a firm and meaningful commitment, so accounts under self-exclusion cannot be reopened until the agreed exclusion period has fully elapsed. After the period ends, you may contact [email protected] to request reactivation — our team will review the request carefully and may ask you to confirm that you are in a position to return to gaming safely. We do not make it easy to reverse a self-exclusion decision quickly, because the purpose of the tool is to give you genuine, uninterrupted time away from the platform. If you are unsure whether self-exclusion is the right step, a shorter cooling-off period may be a better starting point.
If you feel that gaming has become a serious problem, we strongly encourage you to reach out to a qualified mental health professional or addiction counsellor in the Philippines. Local hospitals, community health centres, and mental health organisations across the country offer confidential support for gambling-related concerns. You can also speak to a trusted family member, friend, or religious leader as a first step. Our platform support team at [email protected] can provide guidance on the responsible gaming tools available to you, but for clinical or therapeutic support, a professional service is always the most appropriate resource. Taking that step is a sign of strength, not weakness.
Gaming is at its best when it stays fun. Set your limits, know your boundaries, and enjoy sports betting and casino-style entertainment on your mobile — responsibly.